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Terms of service

Terms and Conditions

Welcome to ZYERAS (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, https://zyras.co.uk (“Website”), and any purchases you make through our online store. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Definitions

  • “We,” “Us,” “Our”: Refers to Zyras, the owner and operator of the Website.

  • “You,” “Your”: Refers to the user or customer accessing the Website.

  • “Website”: Refers to https://zyras.co.uk

  • “Products”: Refers to the goods available for purchase on our Website.

2. Use of the Website

  • You must be at least 18 years old to use this Website or have the consent of a parent or guardian.

  • You agree to use the Website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the Website.

  • You are responsible for ensuring that all information you provide (e.g., contact details, payment information) is accurate and up-to-date.

3. Privacy Policy

  • Our Privacy Policy, which sets out how we will use your information, can be found Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

4. Marketing Communications

  • By consenting to Zyras’s SMS marketing during checkout or via our subscription tools, you agree to receive recurring text notifications (e.g., order updates, abandoned checkout reminders), marketing offers, and transactional messages, including review requests.

  • Message frequency varies. Consent is not a condition of purchase.

  • To unsubscribe, reply with STOP to any message or use the unsubscribe link provided. Standard message and data rates may apply.

  • For help, text HELP to the number you received messages from or contact us at  support@zyras.co.uk

  • We reserve the right to modify any telephone number or short code used for the service and will notify you of such changes.

5. Prohibited Activities

You must not misuse this Website. You agree not to:

  • Commit or encourage criminal offenses.

  • Transmit or distribute viruses, malware, or any harmful material.

  • Hack into any aspect of the Website or corrupt data.

  • Infringe on the rights of others or send unsolicited advertising (“spam”).

  • Attempt to disrupt the performance or functionality of the Website.

Any breach of this provision may result in legal action, and we reserve the right to report such activities to the relevant authorities.

6. Intellectual Property

  • All content, software, and images on this Website are the property of ZYRAS or its licensors and are protected by UK and international copyright laws.

  • You may store, print, and display content for personal use only. You are not permitted to reproduce, distribute, or use any content for commercial purposes without our prior written consent.

7. Terms of Sale

(a) Contract Formation

  • By placing an order, you offer to purchase a product subject to these Terms.

  • All orders are subject to availability and confirmation of the order price.

  • A contract is formed when we send you a confirmation email stating that your order has been dispatched.

(b) Pricing and Availability

  • Prices are listed in British Pounds (GBP) and include VAT (where applicable).

  • If we discover an error in the price of a product you ordered, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.

  • Delivery costs (if applicable) will be clearly displayed during checkout.

(c) Payment

  • We accept payment via credit/debit cards.

  • Your payment card will be authorized upon order placement and charged upon dispatch of your order.

8. Delivery

  • Delivery times vary depending on your location and the shipping method selected. For more details, please refer to our Shipping Policy.

  • We are not responsible for delays caused by third-party couriers or unforeseen circumstances (e.g., weather, public holidays).

9. Returns and Refunds

  • If you are not satisfied with your purchase, you may return it within 14 days of receipt, provided the product is unused and in its original packaging.

  • Please refer to our Returns and Refunds Policy for detailed instructions.

  • Refunds will be processed within 7 business days of receiving the returned item.

10. Limitation of Liability

  • To the fullest extent permitted by law, Zyras shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of products.

  • Our total liability for any claim related to your use of the Website or products shall not exceed the total amount paid for the product in question.

11. Governing Law

  • These Terms are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

  • We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on the Website.

  • Your continued use of the Website after changes are made constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Thank you for shopping with ZYRAS.